After the arrangements have been made, you will be given a written and itemised estimate explained in full, so that you are aware of all costs involved. It will be highlighted to you that there will be some monies that have to be paid before the day of the funeral, these are called the disbursements.
The disbursements are fees that we pay on your behalf to third parties such as, for example, doctors, florists, local authorities, newspapers and clergy.
An itemised invoice for our services will be posted to you one week after the funeral takes place. You have 28 day’s to make payment.
Payment can be made by cash, cheque, debit or credit in person or by phone at our funeral home. If required the invoice can also be referred to your solicitor.
We recognise that the death of a loved one can find families totally unprepared not just emotionally but financially. As a result many families are unable to immediately find the resources to fully pay for a funeral. At Clydebank Co-operative we offer a range of services to help with individual circumstances like our Simple Funeral package. Recently we introduced an interest free credit facility, this also includes our new monumental service and pre-payment funeral bonds.
Maintaining our high standards
At Clydebank Co-operative we appreciate that the first few weeks after a funeral can be a particularly difficult time and we are constantly striving to improve the level of service we provide. To help us with continuous improvement we include a ‘Please tell us what you think about our Funeral Service’ questionnaire with the invoice and if convenient, we appreciate any comments on the service that we provide.